Privacy Policy

Effective Date: January 1, 2025  |  Last Updated: April 17, 2026

1. Who We Are

JoySelect is a professional gift curation studio based in San Diego, California. We are responsible for your personal information collected through our website and service engagements.

• Business Name: JoySelect
• Location: 3511 Camino del Rio S, San Diego, CA 92108
• Email: info@JoySelect-gifts.com
• Phone: +1 (747) 218-2593

2. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

• Full name and contact details (email address, phone number);
• Billing and payment information (processed securely through third-party payment processors);
• Gift recipient information you voluntarily share, such as age, interests, occasion, and budget preferences;
• Corporate information for business clients (company name, position, industry);
• Communications you send to us via email, contact forms, or phone.

B. Information Collected Automatically

• IP address and approximate geographic location;
• Browser type, operating system, and device information;
• Pages visited, time spent on pages, and navigation patterns;
• Referring URLs and search terms used to find our site;
• Cookie data and similar tracking technologies (see Section 6).

C. Information from Third Parties

• Payment processors may share transaction confirmation details;
• Analytics providers may share aggregated behavioral data about site usage.

3. How We Use Your Information

JoySelect uses the information we collect for the following purposes:

• To process and fulfill your service orders;
• To deliver personalized gift recommendations and consulting reports;
• To communicate with you regarding your orders, questions, and updates;
• To send transactional emails such as order confirmations and delivery notifications;
• To send promotional communications where you have opted in;
• To improve our website, services, and user experience;
• To detect, prevent, and respond to fraud, abuse, or security incidents;
• To comply with applicable legal obligations;
• To enforce our Terms of Service and other agreements.

We will not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Your Rights — California Residents (CCPA)

As a California-based company, we comply with the California Consumer Privacy Act (CCPA). California residents have the following rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: You may request deletion of personal information we hold about you, subject to certain legal exceptions.
• Right to Opt-Out: You may opt out of the sale of personal information. JoySelect does not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at info@JoySelect-gifts.com. We will respond to verified requests within 45 days.

5. Sharing of Information

We may share your information with the following categories of third parties:

• Payment Processors: To securely process transactions;
• Email Service Providers: To send transactional and marketing emails;
• Analytics Providers: To understand website usage patterns;
• Legal and Compliance: When required by law, subpoena, or to protect the rights and safety of JoySelect and its clients;
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

All third-party service providers are required to maintain the confidentiality and security of your information and may only use it in accordance with our instructions.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve our services. The types of cookies we use include:

• Essential Cookies: Required for the website to function properly, including shopping cart and session management;
• Analytics Cookies: Used to understand how visitors interact with our website;
• Marketing Cookies: Used to deliver relevant content and track the effectiveness of our campaigns.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting requirements. Specifically:

• Order and transaction records are retained for a minimum of 7 years for tax and accounting purposes;
• Marketing preferences and communication records are retained until you opt out or request deletion;
• Analytical data is retained in aggregated, non-identifiable form indefinitely.

8. Security

JoySelect implements commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include SSL encryption, restricted access controls, and secure payment processing through PCI-DSS compliant third-party processors.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee its absolute security.

9. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at info@JoySelect-gifts.com and we will take prompt steps to delete it.

10. Links to Third-Party Websites

Our website may contain references or links to third-party websites, retailers, or resources. JoySelect is not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our Services after any such changes constitutes your acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us: